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Where are the suggested corrections?
Where are the suggested corrections?

Suggested corrections may not be available if the original address is ambiguous or too invalid. Warnings will be presented instead.

Mollie Herbert avatar
Written by Mollie Herbert
Updated over 7 months ago

Suggested corrections are available when the original address is not ambiguous. Otherwise, warning prompts are shown.

Q: What are ambiguous addresses?

A: These addresses are often undeliverable and the intended address is not clear. Common examples include:

  • missing apartment #: an apartment complex may have dozens of units

  • missing street #: a given street may have numerous buildings

  • invalid street name and # combination: "123 Test Street"

Example ambiguous address: 401 Howard St, San Francisco, CA 94102

This address does not exist and if you try to locate it on Google Maps, it drops a pin in the middle of an intersection:

When a customer specifies this address, he/she will be presented with a warning message that looks like this:

No suggestions could be found in this case because there are too many possibilities - the user could have intended any of the buildings on Howard Street.

Example unambiguous address: 400 Howard St, San Francisco, CA 94105

If the user specifies an address that is slightly wrong, he/she will be presented with suggested changes that look like this:

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