Shipping errors can cost time, money, and customer satisfaction. Whether you're comparing tools or already using Address Validator, you want to ensure orders are delivered to the correct address.
Feature Comparison: Address Validator vs. Shopify’s Native Validation Tool
Address Validator verifies addresses during and after checkout, including express payment methods like PayPal and Shop Pay. Shopify’s tool corrects typos during checkout but doesn't support post-checkout validation or express payments.
In this article, we'll dive into the differences between Address Validator Plus and Shopify's Inline Autocorrections via real-life examples. By the end, you'll gain a clear understanding of which one best suits your business needs.
Key Differences:
Feature | Address Validator | Shopify’s Address Validation Tool |
Invalid house number detection | ✓ | ✓ |
Missing unit number detection | ✓ | X (static message only) |
Typos in address fields | ✓ | ✓ |
Validation for express payments (e.g., PayPal, Shop Pay) | ✓ | X |
Custom address rules (e.g., block PO Boxes) | ✓ | X |
Supports more countries | ✓ | X |
Real-life shipping scenario comparison
Let’s go through a few examples to understand the key differences between Address Validator Plus and Shopify's Inline Autocorrections.
Scenario 1: Address with invalid house
Example: 556 4th St, San Francisco, CA 94107
Customers sometimes transpose two numbers when checking out, especially during flash sales and/or on mobile devices.
For example, 565 4th St in San Francisco exists, but 556 does not.
Address Validator
Shopify Inline Suggestions
→ Key takeaway
Address Validator would have prompted customers to correct the address.
Sopify’s Inline Autocorrections would not have done anything, and this package would have likely been undeliverable and would have incurred a rerouting fee to the merchant.
Address Validator stays current with new housing developments and changes in address data, ensuring that merchants always use the most up-to-date information.
Scenario 2: Apartment address without unit
Example: 301 Mission St, San Francisco, CA 94105
Another common mistake when entering a shipping address is customers omitting their apartment number.
For example, the Millennium Tower in San Francisco has over 400 units, and an address without an apartment number is likely to result in a failed delivery, ultimately meaning an unhappy customer.
Shopify Inline Suggestion
Address Validator
→ Key takeaway
Address Validator Plus would have prompted the customer for an apartment number.
Shopify Validation and Google auto-complete don't always indicate if an address is an apartment building or a business complex.
Address Validator performs additional checks to ensure customers provide complete addresses, going beyond simple autocorrections.
Scenario 3: Address with typos
Example: 3191 Middlefeild Rd, Palo Alto, CA 94106
Customers may input typos in the street address, city, or zip code fields, and UPS/FedEx charges address correction fees to rectify these issues.
Without address validation, these customer typos are costly but do not commonly result in failed deliveries.
Address Validator
Shopify Inline Suggestions
→ Key takeaway
Address Validator not only fixes typos but ensures the address meets carrier standards to prevent extra fees.
With Address Validator Plus, the customer could make the address corrections with one click, whereas the Shopify Inline Autocorrections would have required multiple clicks and would not have been as time-saving.
Other key differences
Custom Address Rules: Address Validator allows merchants to block PO Boxes, long addresses, or emojis. Shopify doesn’t offer this level of validation.
Validation Coverage Area: Address Validator supports more countries compared to Shopify's native validation.
Customer Experience: Address Validator allows single-click corrections across multiple fields, streamlining checkout. Shopify’s tool requires separate clicks for each field, potentially affecting conversion rates.
Prompt Customizations: Address Validator's prompts can be customized to match your brand’s tone and style.
Express Payments: Address Validator’s biggest advantage is its post-checkout validation for express payments, while Shopify’s validation only works during standard checkout.
Need specific address rules? Reach out to us for help to tailor your setup.
Validation Coverage Area
Address Validator | Shopify's native validation |
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Pricing
Shopify’s Inline Suggestions are free, while Address Validator Plus charges $0.05 per address processed after the first 100 orders.
High-volume merchants processing more than 20,000 orders per month may be able to get a discounted rate.
However, the savings from investing in Address Validator Plus typically outweigh its cost. Check out the ROI calculator to learn more.
Choose Address Validator Plus for a winning eCommerce business
With our examples above, we hope you understand the main differences in the performance of Address Validator Plus and Shopify’s Inline Suggestions.
If you’re looking for a shield against failed deliveries, saving you from unnecessary expenses and frustrated customers, Address Validator Plus is the perfect tool you need.
If you have any questions, comments, or concerns, then please feel free to reach out to us:
email: [email protected]