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How to set up Address Prompts: A Comprehensive Guide to Personalization

Customizing Address Prompts in Address Validator

Address Prompts are the first interaction your customers will have with Address Validator, to ensure a seamless user experience by customizing the Address Prompts in the Address Validator app. Here's how:
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1. Understanding Address Prompts:

  • Unverifiable Addresses:

    • Prompted when an address is too ambiguous or invalid, or when the apartment/unit number is missing.
      ​(Address does not exist)
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  • Suggested Addresses:

    • Displayed when an address has minor issues like typos, misspellings, formatting errors, abbreviation issues or mismatched zip codes/cities.
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2. Accessing Address Prompts:

  • Go to the App Dashboard.

  • Select "Essential Setup > Address Prompts."

  • Navigate to "General Customizations."

3. Customizing Language:

  • Tailor the language of the prompts to match your brand's tone or specific requirements.

  • Ensure clarity and consistency in communication with customers.
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    ​By customizing these prompts, you can enhance user understanding and streamline the address validation process.
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    If you have more questions, please feel free to reach out to us by simply opening a chat box in the bottom right corner or schedule some time with us!

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