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Ensuring Seamless Fulfillment with Thank You Page Address Validation

How Address Validator Works Without Disrupting Shopify’s Checkout or 3PL Fulfillment

Osmand Cordero avatar
Written by Osmand Cordero
Updated over a month ago

​Address Validator ensures that post-checkout address validation on the "Thank You" page does not disrupt Shopify's checkout process or interfere with third-party logistics (3PL), warehouse management systems (WMS), or other fulfillment software.​
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Understanding Post-Checkout Validation

When customers use express payment methods like PayPal, Apple Pay, or Google Pay, they bypass Shopify's standard checkout process. This means Address Validator encounters the shipping address for the first time on the "Thank You" page after the order is completed.

  • Why It's Important: Express checkouts skip regular address validation, increasing the risk of incorrect or undeliverable addresses. Post-checkout validation ensures these issues are caught and corrected before fulfillment, preventing failed deliveries, additional costs, and customer dissatisfaction.
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Impact on Order Processing and Fulfillment

Address Validator integrates seamlessly with your fulfillment workflow:

  • No Workflow Interruptions: Orders are not placed on hold. Updates made by customers on the "Thank You" page are immediately reflected in Shopify.

  • Real-Time Updates: Fulfillment partners accessing Shopify data will always have the correct shipping details, ensuring smooth operations.
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Compatibility with Popular 3PLs

Address Validator's "Thank You" page validation has been confirmed to work seamlessly with several 3PLs commonly used by our merchants, including:​

  • InfoPlus

  • Netsuite

  • Blue Yonder / ShipEngine

  • Ordoro

  • Shipbob

  • ShipStation

These platforms allow for post-checkout changes to Shopify orders, ensuring that any address updates made via Address Validator are reflected in your fulfillment process.
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Managing Address Update Timeframes
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For 3PLs that retrieve order information from Shopify at specific intervals, you can control the window during which customers can update their addresses post-checkout. To adjust this setting:​

  1. Navigate to Address Validator in your Shopify admin.

  2. Go to Address Prompts.​

  3. Select Advanced Options.​

  4. Set the desired duration for "How much time does the customer have to update the order after the checkout is complete?"​

This configuration helps ensure that address updates occur within a timeframe that aligns with your fulfillment processes.​
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Conclusion

Address Validator's Thank You page validation does not interfere with Shopify's checkout flow or your existing fulfillment processes. It enhances order accuracy and customer satisfaction while maintaining compatibility with your logistics systems. If you have any further questions or concerns, please contact our support team for assistance.
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Additional Resources:

For more information on how these 3PLs handle post-checkout updates, you can visit their respective websites:

These platforms provide detailed documentation on integrating with Shopify and handling order updates.


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